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These will be my last ac purchases from them. He said it would be quieter because it was so much newer. Spent 40 minutes on hold with Friedrich trying to get help and was disconnected.

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George informed me that Jeffery's supervisor was Jackie **. The remote sensor is at the ceiling??? Texted the special tech support guy I was connected with by my installer last summer, he hasn't responded. Smart part is a joke! (Side note: There are two Friedrich apps available when you do a search in the app store. I strongly suggest that before you purchase (if you plan to DIY) examine the installation manuals online. DO.

They do not make good on them! Should give you a step stool with every unit they sell. They have more problems with computer part than any other thing! Firm grip handles on the chassis allow for easy installation and removal from wall sleeve.View manuals, guides, warranties, videos and other resources for this model. Break frequently and have had to be replaced countless times. There is a constant ringing/buzzing noise above the whoosh of the fan. I took a digital thermometer at the discharge and the coldest it would get was 75.5 degrees. Purchased 1st Friedrich mini split because company is based in Texas.

Had an authorized Tech service guy come in to look at them. I call to have assistance with setting up WiFi, which I have had no problem doing on older models. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site.

He agreed they were noisy but couldn't do anything about the noise level or the faulty thermostat. No call back! Be the first one to find this review helpful The app is not compatible with iPhones; you'd think someone selling you this very costly device would mention that, but instead they just wax on about how great it is that you will be able to use an app to control your machine from anywhere. I will never, ever buy Friedrich again and would never recommend it to anyone, and I told the installer as much.

Cool.The manual is nonsensical and full of mistakes; initial set-up on unit one took about three hours of my life.

Tried to call Friedrich.

Of course that completely defeats the purported convenience of, y'know, a remote. Friedrich Mini Split AC 12,000 BTU are very Good, Easy Option for Older Buildings which do not have Space for regular AC, unit with Installation completed in 1 Day.

I suspected it was on the roof of a neighboring building. Dense blower insulation blocks outside noise. I don't care about digits, acronyms, and graphs that makes no sense to me. Why can't you buy a thru the wall with just a remote? Our new 2019 smart models have integrated Wi-Fi control through Friedrich Connect ™, and are also voice compatible. 5.0 out of 5 stars 1.

Um, OK. Which defeats the purported convenience of, y'know, an app. Cost $1500, it's silent, Efficient & perfect for 500 SF Room, only Inconvenience was very hard to have a Remote Replaced after it got damaged.

Consumers want a functional *consumer* product. Beyond so stressful trying to get any help from this company. Occasionally a flutter in the fan too, just for fun. I spoke with George and asked to speak to his supervisor who is Jeffery **. Cooling only, heat pumps and cooling + electric heat models.Engineered for quiet performance with superior components. Our new 2019 smart models have integrated Wi-Fi control through Friedrich Connect ™, and are also voice compatible. All Rights Reserved.

From the durable commercial-grade construction to our QuietMaster technology, WallMaster is feature-packed. I have even had visitors to my apartment request that I turn it off because of the noise.Some days I just leave it off entirely, despite the fact that it's summer in NY and we've had temperatures above 85 for weeks. As much as 45% quieter than competitor’s products.ome or away, you’re in control with the Friedrich ConnectEach WallMaster unit is designed with a rotary compressor to provide quiet, dependable performance. Showed me a brochure that touted the brand's "QuietMaster" technology. Why did I buy the next 2? The fan motor started making noise and the technician said it needed to be replaced. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. So you can see where this is going and to date, March 13, 2020, I have yet to receive the rebate that was promised to me in November 2019!! He also said that Friedrich is making improvements to the app "every day."

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